Notes of “Rethinking UX in a Radically Changed Market”

Companies prefer Remote support. The product itself needs to improve.
  1. UX Process that we used universally
1. design thinking
Lean UX
Design Sprint
in UX design perspective
  1. Validate existing products: If there is no changes in the used environment or constrains, but there are some changes in users’ need. It is necessary to re-verify the current concept about your products. The target users group may have changed a lot from the previous device persona
  2. Build new products + Digital Transformation: you need to adapt digital transformation when you build the products therefore you can have more chances to succeed in the changing market
  3. Improve Accessibility: improve the product more accessible in the environment



Valuable wordings: Spend more time on prototyping and verifying based on user research.



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