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懶懶的蘭卡卡
懶懶的蘭卡卡

8 Followers

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3 days ago

Practice for Usability Testing for CFF(Customer Fact Find) in an insurance App

Background CFF(Customer Fact Find) 用於了解買保險者的個人信息,然後根據所填信息來推薦保險計劃。每家公司的內容都有所不同。 這次revamp的app是來自馬來西亞現有app,target user是保險agent。保險agent用這個app來幫客戶購買保險計畫 此section在現有app設計如下: Problem 主要的問題是選擇priority的時候需要通過一個dropdown來選擇該選項的優先秩序。這個流程不夠intuitive

7 min read

Practice for Usability Testing for CFF(Customer Fact Find) in an insurance App
Practice for Usability Testing for CFF(Customer Fact Find) in an insurance App

7 min read


Jul 21, 2022

UXpear Sharing takeaways

So lucky for joining UXpear and knowing designers there. Allow me to jot my takeaways here and see if it could help any of you. For how to take it to the next level About methodology Can finish with different methodologies independently About business Understand the Business and Technology Solve business problems Predict product risks (Know where the mistake will be, even if…

UX

1 min read

UX

1 min read


May 20, 2022

Execute a User Testing

Background 這是一個internal app revamp design的project。但是設計以及development是outsource給vendor做。 其實vendor的design team已經算是一個很成熟的團隊,根據timeline給出質量不錯的deliverables。但是由於他們接觸不到end user,溝通也只是跟stakeholder開會 …

Usability Testing

12 min read

Execute a User Testing
Execute a User Testing
Usability Testing

12 min read


May 20, 2022

Work with Vendor Designer

Background 公司有一個內部員工使用的app要在算時間內revamp,找了vendor做design和development。 Vendor side PMs, Technical, Design Lead, Designer User side Users(one of the end users), BA, PM, Designer Meetings 我參與的第一個會議已經是要review user flow 和 wi …

Working

8 min read

Working

8 min read


Apr 28, 2022

I failed the Aptitude Test for the UX Researcher Position

這個職位是一個agent幫我申請的。send了cv之後他說對方公司也對我感興趣,所以讓我做一個Aptitude Test。 在做Test之前,agent有brief我一些如何選擇答案的tips。據說要以公司利益為最大目標,有公司沒朋友就對了。例如,如果你看到同事盜取公司資料,你會怎麼做。不會很難。 但是我在做題目的時候發現,問題並沒有跟之前agent講得類似,反而有一些問題食針對我申請的這個職位設的。雖然也有一些跟business goal有關的選項,我已經先選了。 因此,我選擇的選項的rules是: 公司為先的選項 忠於自己 — 描述自己真的是那樣 但是最後我failed了,感覺是因為我忠於自己的選項沒有達到這個職位的要求。T-T 完成測試知道結果之後,我在想,要是沒有agent brief的tips,只按照忠於自己的選項,會不會有不同的結果? UX Researcher Aptitude Test

UX

2 min read

UX

2 min read


Mar 31, 2022

A Small Practice of Usability Testing

Background 我們需要 enhance 一個類似內聯網的App。公司可以通過這個App發放消息、公司的員工優惠等等。現在加上一個義工/活動報名的feature,讓同事可以使用這個App對自己感興趣的活動進行報名。 Userflow Activity list page 看活動 Activity detail 看活動的詳細內容 如果感興趣,apply 如果想修改時間/其他內容,可以edit 如果想 …

Usability Testing

10 min read

A Small Practice of Usability Testing
A Small Practice of Usability Testing
Usability Testing

10 min read


Jan 24, 2022

Notes of “Rethinking UX in a Radically Changed Market”

from Savvy 2020

4 min read

Notes of “Rethinking UX in a Radically Changed Market”
Notes of “Rethinking UX in a Radically Changed Market”

4 min read


Jan 24, 2022

Notes for “Tragic Design — Why the World Needs Designers”

Savvy UX Summit 2020 To remind yourself of what can happen when we don’t do great design.

4 min read

Notes for “Tragic Design — Why the World Needs Designers”
Notes for “Tragic Design — Why the World Needs Designers”

4 min read


Jan 24, 2022

Notes of “Brain Science — UXer and Stakeholders”

UXer’s brain We care about users, we do research, we observe behavior, we do usability testing and we do prototypes and designs. We try to figure out insights to improve our product

8 min read

Notes of “Brain Science — UXer and Stakeholders”
Notes of “Brain Science — UXer and Stakeholders”

8 min read


Jan 24, 2022

It is the first time that I execute Card Sorting Exercise (Part C)

開始做data entry以及對結果的分析之前,已經完成了幾組訪問。有興趣的朋友可以看之前Part B的文章看看我是怎樣執行訪問的,以及看Part A看看如何準備的。 It is the first time that I execute Card Sorting Exercise (Part A) 第一次用Card sorting的研究方法來探索網站的Information Architecturelenkaka.medium.com It is the first time that I execute Card Sorting Exercise (Part B) lenkaka.medium.com Data Entry 我使用的是一個這個 template 將這些數據結果輸入在這個Excel,裡面已經有對應的formula提供給我們看分析。

Card Sorting

6 min read

It is the first time that I execute Card Sorting Exercise (Part C)
It is the first time that I execute Card Sorting Exercise (Part C)
Card Sorting

6 min read

懶懶的蘭卡卡

懶懶的蘭卡卡

8 Followers

懶懶的港漂設計生涯奇遇記

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    UXDA | Financial UX Design

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    Darius Foroux

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    Sic Leung

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    Fabricio Teixeira

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